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  • FIO - Curitiba

    0800 041 2100

    - Rua Hasdrubal Bellegard, nº 739 – CIC , Curitiba – PR - Centro de Produção - FIO - - Brazil -

  • Furukawa - Paulinia

    +55 19 2116-2000

    - Av. Dr. Roberto Moreira, km 4 - Recanto dos Pássaros - Paulínia/SP , - Escritório de Vendas - - Brazil -

  • Furukawa - Santa Rita (MG)

    +55 35 3473-3300

    - Av. Sapucaí, 450 – Boa Vista , Santa Rita do Sapucaí - Centro de Produção - Minas Gerais - Brazil -

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ANNUAL PREMIUM SUPPORT SERVICE 24x7


The 24x7 Premium Support service combines the advantages of Standard 8x5 support with the convenience of remote service at any time of the day, 7 days a week, 365 days a year and the possibility of opening a ticket over the phone.

Technical information

 In addition to priority in service, the service contractor has support to solve problems in the shortest possible time according to the SLA. Mission-critical operations or those that rely heavily on the operation of equipment seek to reduce risks and quickly solve problems. The availability of a remote support service significantly increases trust in the network and thus business continuity. The 24x7 Premium support associated with other Furukawa services bring the contractor more peace of mind in the day-to-day of your network, freeing up time and focus for what really matters, your business. 1 (one) year service, with possibility of renewal. Consult Furukawa for the conditions for purchasing the services.